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Verification Specialist

Truckstop


Position Summary: 

The Verification Specialist is responsible for verifying all information included in original truckload carrier paperwork and receipts submitted for funding.


Essential Job Functions: 
  • Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette.
  • Verifies that all required original paperwork and receipts have been received
  • Contacts the Brokers/Shippers by telephone to confirm truckload rates
  • Confirms with the Brokers/Shippers that there are no advances, claims or issues against payment
  • Confirms that the Bill of Lading is clean without any other problems
  • Verifies the Truckload Carrier’s Authority status
  • Verifies credit information
  • Verifies that a current Letter of Assignment is on file
  • Assists with tasks in other departments as needed

Position Requirements: 
  • High school diploma or equivalent
  • Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
  • Expert knowledge of team members roles and responsibilities
  • Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment
  • Ability to accurately enter data with a strong attention to detail
  • Must possess strong organizational and time management skills to meet department goals and deadlines
  • Must be punctual and have excellent attendance
  • Bilingual preferred

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